Delivery
Discounts/vouchers
Discounts: A discount via discount vouchers cannot be combined with other discount promotions.
Vouchers: These redemption conditions for vouchers apply to all vouchers purchased in our online shop at www.body-attack.de/ .at/ .ch.
- Vouchers can only be redeemed in our online shop at www.body-attack.de/ .at/ .ch using the online order form provided for this purpose (shopping basket system).
- It is not possible to redeem vouchers by telephone, letter, fax or e-mail.
- Cash payment of vouchers or voucher credit is not possible.
- The voucher is transferable (i.e. it is not personalised) and can be redeemed by different people.
- For the redemption of vouchers, our general terms and conditions and data protection provisions apply in addition.
Payment options
- Credit card (VISA/ Mastercard)
- Paypal
- Paypal Express
- Sofortüberweisung
- PayDirekt
- Payment by purchase voucher
Delivery
Self-collection
Self-collection is not possible for logistical reasons. However, you are welcome to shop in our local Premium Store.
- Your order will be dispatched by DHL from Germany.
- We only ship to the countries listed below as standard. You can find the shipping costs in the table below. If you would like us to ship to another country, please send us an email ([email protected]) and tell us the item, the quantity and the delivery address with the country and the corresponding postcode. We will then let you know at short notice whether we can also ship to the desired country and.
- Climate-neutral shipping with DHL GoGreen sends all national parcels CO2-neutral. You can find out exactly how this works here.
- All deliveries of shipping goods (e.g. steppers, treadmills and other large equipment) are only delivered "free kerbside".
- You can also have your order delivered to an address other than the billing address. Simply enter the desired delivery address in your order. The security guidelines in the online business do not allow parcels to be delivered to recipients other than the account or credit card holder.
Shipping costs
All orders are shipped from Germany.
Shipping within Germany
Up to the gross value of goods stated below under "carriage paid from", the shipping costs are flat rate. From the gross value of goods stated under "carriage paid from" we deliver free of charge.
Shipping abroad
Please note that cross-border deliveries (outside Germany) may incur additional charges, for example in the form of customs duties, which must be borne by you. Customs duties must be paid directly to customs by the recipient. Orders are dispatched from a warehouse in Germany.
Deliveries to other European countries
The following flat-rate shipping costs apply for deliveries within Europe, regardless of the order quantity. Delivery time abroad max. 10 working days.
[VERSANDKOSTENTABELLE]
* For orders to Greece or Cyprus, please contact our local sales partner X-Treme Stores: http://www.xtr.gr/
Information
Information on calculating the delivery date
If you order several items from us as part of one order for which different delivery times apply, we will send the goods in a single consignment unless we have agreed otherwise with you. In this case, the delivery time that applies to the item in your order with the longest delivery time applies to the consignment as a whole.
The delivery period begins on the day after conclusion of the contract and ends at the end of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a public holiday recognised at the place of delivery, the next working day shall take the place of such a day.
Service/contact
Do you have any questions about your order, your customer account or general questions about our offers and delivery? Then our service hotline staff will be happy to help you.
You can reach us at the times listed under Contact.
If you have any questions about returning goods, you will find all the information you need on our help pages under Returns & Complaints.